Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you and neowire GmbH ("neowire", "we", "us" or "our"), the operator of the Flikk website, mobile apps and services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, do not access or use the Service.

Last updated: October 29, 2026

1. Eligibility & Accounts

1.1 Who can use Flikk

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you are at least 16 years of age and that you either have the legal capacity to enter into a binding agreement or, if you are 16 or 17, have the consent described in the next paragraph. If you do not meet this requirement, you must not access or use the Service.

If you are 16 or 17, you may use the Service only with the consent of a parent or other legal guardian, and by using it you confirm that you have that consent. Everything else in these Terms applies to you as it does to any other user, except that in the United States the setting described in the "Ad-related data" provision applies.

We rely on the age you confirm when you register and, where your device's operating system shares one with the App, the age range your device reports to apply this provision. If your device reports that you are under 16, you cannot register. If we learn that an account belongs to someone under 16, we close it without the notice described in the "Closure, inactivity and termination" provision, and the points and tokens in it lapse. A parent or guardian can ask Apple or Google to refund token purchases made with the account, under their refund policies (see the "Refunds are the store's" provision).

1.2 One person, one account

You may maintain only one account and must provide accurate, current, and complete information. Accounts are personal and non-transferable. You are responsible for all activity under your credentials.

1.3 Strict Territorial Restrictions

The Service is available only to users physically located in the United States, in Germany, Austria, France or Spain, or in the United Kingdom (together, the "Service Territories"). Accessing or using the Service from any other country is strictly prohibited. Any attempt to access the Service from outside the Service Territories (including through the use of VPNs, proxies, or location-spoofing technology) constitutes a material breach of these Terms and will result in immediate account termination and forfeiture of all Rewards.

1.4 Device and Browser Requirements

To ensure proper tracking, gameplay, and functionality, you must access the Service using a device that meets the following minimum requirements: iOS 16.4 or higher for Apple devices, and Android 8.0 (API level 26) or higher for Android devices. You should use a current, supported version of your web browser. Games vary in what they demand of a device, and a device that meets these minimums may still run a particular game poorly. We are not responsible for tracking failures, gameplay errors, display errors, or loss of functionality caused by the use of outdated operating systems, browsers, or devices that do not meet these requirements.

1.5 Email and Contact Information

You must provide and maintain a valid email address associated with your account. You are responsible for ensuring that emails from Flikk are delivered to your inbox (including by adding us to your contact list and checking spam/junk folders). If emails to your registered address consistently bounce back or go undelivered, we may restrict account functionality until the issue is resolved.

2. The Flikk Service

2.1 What we do

Flikk is a games platform on which neowire creates the games, with its own generation pipeline built on publicly available artificial-intelligence models and large language models ("AI Content"). Members can play AI Content in the app, collect Flikk Tokens in connection with playing (see the "Flikk Tokens" section), react to individual games, and give us an idea for a game that we then create (see the "Creating Your Own Game" section). Separately, a member whose game idea is played by other users receives points as a bonus for a successful game idea; points and cash equivalents are collectively "Rewards". Rewards can be redeemed in accordance with the "Rewards, Balances & Redemptions" section. Flikk Tokens are not Rewards and cannot be redeemed.

2.2 What you can and cannot do in the Service

You may react to games, which also influences what you are shown, bookmark them, and give us an idea for a game by describing it to the Flikk AI; if we create a game from it, we publish it in the app for all users, crediting your nickname as the person whose idea it is.

Flikk is social. You have a profile with a nickname and an avatar that other users can see; your nickname is chosen once and cannot be changed, and it is shown wherever you appear in the Service. Your scores appear on leaderboards and in a live feed of what users play and create, other users can follow you, and you can add friends and send them games. Messages to friends contain only games you share and emoji reactions to them. Apart from the description through which you give us your idea, the Service does not allow you to write comments or upload your own content.

Optional extras. You can link a Discord account to join our creator community on Discord, which is governed by Discord's own terms, and you can compare games and vote under "Help improve Flikk". Any feature made available in the future may be governed by supplemental terms.

2.3 No guarantee of availability

Which games are available changes frequently, and we do not guarantee any particular game. Points and tokens are awarded under the criteria in the "Points" section and the "Tokens for playing" provision; because the value they give varies, nothing in the Service, in any store listing, or in any communication from us states or promises a fixed amount you can earn.

3. Points

3.1 Where points come from

Points are not awarded for your own play. What you can collect for playing a game yourself is Flikk Tokens, under the "Tokens for playing" provision of the "Flikk Tokens" section. Points are awarded as a bonus for a successful game idea: when other users play a game created from your idea, on the terms set out in the "Points if other users play your game" provision and under the criteria in the next provision. Points are not a share of the revenue from a work of yours. Points may also be awarded under a promotional program whose posted terms say that it awards points; such points are governed by those terms as to how many are awarded.

Points credited to your balance for your own play before October 26, 2026 remain in your balance, and you can redeem or exchange them as these Terms provide for any other points.

3.2 How awards are determined

Points for a game created from your idea are determined by two criteria:

• Genuine play sessions by other users. Each session in which another user genuinely plays the game counts. Sessions played by you or by accounts you control, automated or farmed sessions, and sessions otherwise in breach of the "Acceptable Use & Fraud Prevention" section do not count.
• A value per session that varies. The number of points a session gives varies by game, by the country in which the session is played, and over time.

neowire sets the value per session according to these criteria in its reasonable discretion (§ 315 of the German Civil Code, BGB), using a fixed internal method that it applies in the same way to everyone in the same situation. Points are credited to your balance after the sessions they relate to have been checked for eligibility.

3.3 What you can and cannot rely on

• Past values do not fix future ones. Because the value per session varies by game, country and time, a value you have received before, or a pattern you believe you have observed, is not a promise of the same value again.
• Movement within the criteria is not a change to them. The variation described in the "How awards are determined" provision is how the criteria work; changes to the criteria themselves are governed by the "Changes to how awards are determined" provision.
• We make no representation about what any other user receives.

Where a limit applies to the points or tokens an account can receive in a period, it is shown in the app. Participation is free of charge and no purchase or payment is required in order to receive an award; points cannot be bought, and spending points is neither a condition of receiving them nor an advantage in doing so. Buying Flikk Tokens is never required either: tokens can also be collected by playing, by exchanging points, and in the other ways described in the "Flikk Tokens" section, and buying tokens neither earns points nor improves what you can earn. Awards are void where prohibited or restricted by applicable law.

3.4 No monetary value

Points have no monetary value and are not your property; they represent a limited license — which we can withdraw only in the cases these Terms provide, such as under the "Balance Adjustments" or "Consequences of Violations" provision — to request redemption in accordance with the "Rewards, Balances & Redemptions" section, and to exchange for Flikk Tokens in accordance with the "Flikk Tokens" section. This applies however the points came to be in your balance.

3.5 Changes to how awards are determined

We may change the criteria in this section and in the "Tokens for playing" provision, the value per session or per minute, and the Streaks bonus. We make a change that is to your disadvantage — for example a lower value, a stricter criterion, or a smaller bonus — only for a valid reason: to counter fraud or abuse; to comply with a change in the law or with a decision of a court or authority; because of a technical change in the Service or in the platforms it runs on; or because the economic circumstances on which the values are based have changed substantially. We announce such a change at least six (6) weeks before it takes effect, by email and in the app. It applies only to play after it takes effect, never to points or tokens already credited or to sessions already played. If you do not agree, you may close your account before the change takes effect, after redeeming any eligible Rewards. A change that is not to your disadvantage may take effect immediately.

Ending the idea bonus. Points under the "Points if other users play your game" provision are a bonus, not payment for anything you give us. We may therefore also stop awarding them altogether, for every game. We announce this at least six (6) weeks before it takes effect, by email and in the app. It applies only to play after it takes effect: points already credited stay in your balance, and you can redeem or exchange them as these Terms provide. Ending the bonus does not change the games created from your ideas or the rights you grant under the "Rights in your idea and description" provision.

Changes that affect points you already hold. A change to the rate at which points are exchanged for Flikk Tokens, withdrawing that exchange, or a change to the minimum balance, fees, or methods for redeeming points necessarily affects points already in your balance. We make such a change to your disadvantage only for one of the valid reasons above, and announce it at least six (6) weeks before it takes effect, by email and in the app, so that you can still redeem or exchange your points on the existing terms in the meantime. Where a Partner or the issuer of a Gift Card withdraws or changes a redemption method at shorter notice, we may follow that change when it takes effect, provided that at least one comparable redemption method remains available, and we tell you as soon as we can. Restricting a method for an individual account because of its risk profile, under the "Minimums, methods & fees" provision, is not a change under this provision.

4. Rewards, Balances & Redemptions

4.1 Points are not money

Any points, virtual currency, or similar units in Flikk have no monetary value, are not your property, and are not transferable, assignable, or redeemable for cash except through the redemption methods we make available. You may also exchange points within the Service, in the ways we make available — at present, for Flikk Tokens under the "Flikk Tokens" section. Exchanging points is not a purchase for money. You pay no money for it, and points exchanged are not returned; any statutory rights you have in respect of digital content are not affected. Points cannot be bought from us or from anyone else. Flikk Tokens can be bought, but they are a different balance: they are governed by the "Flikk Tokens" section, and they can never be turned into points. Your points balance is shown in the app — in the Creator studio, or on your profile if you hold points without having requested a game.

4.2 Service Discontinuation

If we discontinue the Flikk Service or cease business operations, we will provide at least ninety (90) days' advance notice by email and in-app notification. During this notice period, you may redeem any unredeemed Rewards through the available redemption methods, subject to applicable minimum balances. Any Rewards remaining unredeemed at the end of the notice period may expire. What happens to Flikk Tokens during the notice period is set out in the "Flikk Tokens" section.

4.3 Minimums, methods & fees

Redemptions may require a minimum balance and are made as digital gift cards, fulfilled through our partner Tremendous (see the "Gift Cards" section), from the merchants and in the denominations shown in-app. We may apply reasonable fees or limits and may restrict certain gift cards by risk profile. A merchant may set its own conditions for using its gift card, including a minimum age; those conditions apply to the card, so choose one you can use. Changes to the minimums, fees, and methods that apply to everyone are made under the "Changes to how awards are determined" provision. All redemptions are final once processed.

4.4 Review, Holds & Rejection

We reserve the right to place holds on your balance, delay payments, or reject payout requests if we detect suspicious activity, policy violations, or play — your own, or other users' play of a game created from your idea — that has been manipulated, automated, or is otherwise not genuine.

4.5 Negative Balances and Offsets

If an adjustment made under the "Balance Adjustments" provision exceeds your current balance — for example where Rewards were credited in error and have already been redeemed — your account balance may become negative. You acknowledge that we may offset any such negative balance against future Rewards until the balance is restored to zero. We will not characterize a negative balance as a debt, pursue collection actions, or report the balance to any credit agency. If your account balance remains negative for an extended period and there is insufficient future earning activity to offset it, we may suspend your account until the balance is resolved through future earnings or mutual agreement.

4.6 Taxes

You are solely responsible for determining and paying any taxes arising from your use of the Service or receipt of Rewards. Rewards may be taxable income. If you are resident in Germany, for example, Rewards you redeem may be taxable as other income under § 22 No. 3 of the German Income Tax Act (EStG); if you are unsure, consult a tax adviser. Where required by law, we may collect tax information and issue forms or reporting.

4.7 Referral program

If available, referral rewards are earned only for genuine new users who meet all eligibility requirements and complete qualifying activities in accordance with posted referral terms. A referral reward is given in the form the posted referral terms state — Flikk Tokens, points, or both — and is governed by the section of these Terms that applies to that form. Self-referrals or fabricated accounts are prohibited. We may cap, modify, or end referral programs at any time.

4.8 Balance Adjustments

neowire reserves the right to make adjustments—including top-ups and deductions—to your Rewards balance where it is necessary and reasonable to do so. This includes, but is not limited to, situations where:

• Rewards have been incorrectly credited to your account due to technical errors, misconfigurations, or system malfunctions;
• duplicate or excess Rewards have been applied;
• play is later determined to have been manipulated, automated, or otherwise ineligible;
• tokens credited in error must be corrected, or tokens spent on a requested game or change must be refunded because it was declined, failed to generate, was abandoned, was cancelled because it was not delivered, or did not work and could not be fixed (see the "Creating Your Own Game" section); or
• an adjustment is required to comply with applicable law.

Where a deduction is made, we will use reasonable efforts to notify you of the adjustment and the reason for it. You may contact support under the "Disputes About Credit & Support" section to dispute any adjustment.

5. AI-Generated Content

5.1 Nature of Flikk content

All games on Flikk are generated in whole or in part by neowire using publicly available large language models and other generative AI tools, whether generated on our own initiative (a "Generated Game") or at the request of a user under the "Creating Your Own Game" section (a "User-Requested Game"). AI Content is produced algorithmically, is not designed, built, played through, or fact-checked by human editors before publication, and may include computer-generated voices, imagery, text, rules and behaviour.

5.2 No reliance; entertainment only

AI Content is provided strictly for entertainment purposes. AI Content does not constitute, and must not be relied on as, medical, legal, financial, tax, mental-health, safety, or other professional advice. A game may simulate a situation, present a scenario as though it were factual, instruct you to do something, or state something as true; none of that is advice, none of it is verified, and you must not act on it. You are responsible for verifying anything you intend to rely on.

5.3 Possible inaccuracies and unexpected output

You acknowledge that AI-generated output is inherently probabilistic and that, despite automated filtering and safeguards, AI Content may from time to time be factually incorrect, outdated, fabricated ("hallucinated"), misleading, biased, culturally insensitive, offensive, upsetting, broken, unplayable, unfinishable, or otherwise not to your taste. Except as the "Creating Your Own Game" section provides for a game you request — which we re-generate or fix free of charge, or refund in tokens, if it does not start or crashes, under the "Delivery, and if the game does not work" provision — neowire is not liable for the specific content, quality, or behaviour of any individual game, and your continued use of the Service constitutes acceptance of this inherent variability. Your statutory rights as a consumer are not affected.

5.4 Reporting harmful or infringing content

Flikk provides an in-app reporting mechanism that allows you to flag individual games — whether Generated Games or User-Requested Games — that you believe are unlawful, harmful, deceptive, sexually explicit, hateful, harassing, dangerous, infringing on intellectual-property rights, or otherwise in violation of these Terms. We review reports in a timely, diligent, non-arbitrary and objective manner, and may make a User-Requested Game private, or remove it, under the "Making a game private" provision, remove a Generated Game from the catalogue for all users, suppress a game from your view only, remove or anonymise an idea credit, adjust our generation or filtering models, or take no action. We tell you what we decided about your report and whether automated means were used in deciding it. Submitting a report does not guarantee any specific outcome. Intentionally abusive or automated reporting is itself a violation of these Terms.

Reporting illegal content without an account. Anyone can tell us about content on Flikk they consider illegal by writing to legal@neowire.ai. A notice should explain why the content is considered illegal, identify the game (for example by its share link), give your name and email address (unless the notice concerns child sexual abuse material), and state that you believe in good faith that the notice is accurate and complete (Art. 16 of the Digital Services Act, Regulation (EU) 2022/2065, "DSA").

If we act against a game created from your idea, we tell you why. If we make a User-Requested Game private or remove it, or remove or anonymise your idea credit, we give you a statement of reasons — the facts, the ground in these Terms or in the law, and whether automated means were used — and explain how you can contest the decision (Art. 17 DSA). You can contest it under the "Disputes About Credit & Support" section; your statutory rights, including your right to take the matter to court, are not affected.

Point of contact. Our single point of contact for authorities and for users under Arts. 11 and 12 DSA is legal@neowire.ai, in English or German.

5.5 Ownership of AI Content

neowire creates every game on Flikk. We generate each game with our own generation pipeline and publish it, and as between you and neowire, neowire (and its licensors, where applicable) owns all right, title, and interest in and to the AI Content, including a User-Requested Game created from your idea and the output of the conversation in which you described it. When you request a game, you supply an idea; the game is our work, not yours. Spending tokens to request or change a game does not transfer any ownership to you and does not make the game yours. Rights in the description you write are governed by the "Rights in your idea and description" provision. neowire may use, publish, distribute, reproduce, modify, adapt, translate, promote, and monetise that game however it chooses, in any medium and on any platform, including outside Flikk, without further permission, notice, or payment to you, and outside the App without any obligation to carry your idea credit; within the App, it takes the game off the platform only as the "Making a game private" provision allows. What you receive instead is an express licence: you may play the game for as long as it is available to you — which includes after it has been made private — and, for as long as it remains published, share a link to it and be credited as the person whose idea it is. That licence is personal, non-exclusive, non-transferable and revocable, and it does not permit you to download, copy, rebroadcast, republish, sell, or create derivative works from the game or from any other AI Content, except as expressly permitted by the in-app features. We state this plainly because you spend something to obtain a User-Requested Game and should not have to infer the position.

5.6 Third-party model providers

neowire uses publicly available AI models from third-party providers. Those providers' models, guidelines, and availability may change; such changes may affect the style, quantity, or quality of AI Content on Flikk. neowire does not endorse, and is not endorsed by, any such provider, and names of providers or models may be referenced only for descriptive purposes.

6. Advertising

6.1 Ads around games

The Service displays advertisements around and between games. Ads are an integral part of the Service; you may not be able to use the Service without being exposed to ads.

6.2 Third-party ad networks

Ads on Flikk are served by third-party advertising networks and their partners (collectively, "Ad Partners"). neowire does not independently produce, endorse, vet, or guarantee any product, service, statement, or claim made in an ad. Any transaction you enter into with an advertiser is solely between you and the advertiser, and is subject to the advertiser's own terms and privacy practices.

6.3 Ad-related data

Ad Partners may collect and use device identifiers, advertising IDs, IP addresses, and similar signals to deliver and measure ads. You can manage your advertising preferences in the App at Settings → Privacy & data → Your consents ("Advertising" toggle), and you can manage your device's advertising controls (e.g., limit ad tracking, reset advertising ID) through your device settings. Our use of such data, including, for users in the United States, its characterization as a sale and sharing of personal information under applicable U.S. privacy law, is further described in the Privacy Policy.

In the United States, if you are under 18, you are not shown personalised advertising. If your device reports that you are 16 or 17, we treat you as having opted out of the sale and sharing of your personal information, and the App keeps your "Advertising" setting off for two years from then, by which time you are 18. You may still see ads selected without a profile of you. Your age does not change what you collect for playing.

6.4 No tokens if ads are blocked

If you block ads, mute them in a way that prevents their delivery, or skip them in an unauthorized manner — with an ad blocker, a DNS filter, a modified client, or by any other means — the corresponding game session does not qualify for tokens under the "Tokens for playing" provision. That is the only way ads affect tokens for playing. A session in which no ad is shown because none was available, or because of the choices you made on the advertising consent screen, qualifies as usual: your advertising and privacy choices never affect what you collect. While the "No ads" setting described in the "Buying tokens" provision is turned on, no tokens are collected for playing.

6.5 Complaints about ads

If you believe an ad is unlawful, deceptive, or otherwise in breach of applicable advertising rules, you may report it through the in-app reporting mechanism. We will forward reports to the relevant Ad Partner where appropriate but do not guarantee any specific outcome.

7. Creating Your Own Game

7.1 What the feature is

You can describe an idea for a game, in a conversation with the Flikk AI, and spend Flikk Tokens to ask us to create a game from it. Tokens are governed by the "Flikk Tokens" section. If we create it, the finished game is published in the app for all users to play, with your nickname credited as the person whose idea it is (your "idea credit"). A game created this way is a "User-Requested Game" and is AI Content that neowire creates and owns; everything in the "AI-Generated Content" section applies to it.

7.2 What it costs, and how the cost can change

The number of tokens a request costs is shown to you in the app before you confirm it. That is the price of that request, and it does not change once the request is submitted. We may change what the feature costs at any time, at our discretion. A change takes effect only for requests submitted after it — it never applies to a request already submitted or already in progress. We are not required to give advance notice of a change, and if you use the feature after a change, the cost shown to you at that time is the cost you accept.

7.3 Tokens are spent at the time of the request

The tokens are debited from your balance when you submit the request, not when the game is published. If your balance is later adjusted under the "Balance Adjustments" provision, that adjustment applies to your balance as it then stands and does not reverse or unwind a request already submitted.

7.4 What you get for your tokens

For the tokens a request costs, you get an AI-generated game based on your description, checked by our filters. At a minimum, the game starts and can be played without crashing on a device that meets the "Device and Browser Requirements" provision. We do not promise that it matches what you had in mind, that it is original, or that you will enjoy it: the game is our interpretation of your idea, as the "AI-Generated Content" section explains.

7.5 Right of withdrawal for game requests

A game request, and a change to a game, is not a separate purchase — you use tokens you already hold. If you are a consumer in the EU/EEA or the United Kingdom, your statutory right of withdrawal applies to the purchase of a pack of tokens: you exercise it against the App Store or Google Play, and it ends to the extent you have used the pack's tokens, as the "Refunds are the store's" provision explains. There is no separate right to withdraw from a request or a change once you have submitted it. We start creating the game, or making the change, as soon as you submit it. Where the law nevertheless gives you a right to withdraw from a request or a change paid with tokens you did not buy — collected for playing, exchanged for points, or granted to you — that right ends when we start, and at the latest when the game or the change is ready, because you pay no price for it (§ 356(4) and (5) BGB and the corresponding rules of your country). None of this affects your rights if the game does not work, under the "Delivery, and if the game does not work" provision.

7.6 We may decline a request

We may decline a request only on one of the following grounds, and we tell you which one applied:

• the description asks for content prohibited under the "Acceptable Use & Fraud Prevention" section, or for content that would otherwise breach these Terms or the law;
• it asks for material that would infringe a third party's intellectual property, or that depicts an identifiable real person;
• the game is not technically feasible with our generation pipeline, for example because it needs functions the Flikk app does not provide;
• the generation fails or cannot be completed, including after a regeneration attempt; or
• your account is suspended under the "Consequences of Violations" provision.

If we decline a request, we refund the tokens you spent in full, under the next provision.

7.7 Refunds are in tokens

If we decline your request, or the game is not built, we refund the tokens you spent. The refund is made in tokens to the balance of the account that made the request. It is never made in points, cash, gift cards, or any other form of value — including where the tokens were bought — and it does not create any entitlement beyond the return of the tokens themselves. Tokens refunded are the tokens spent, without interest, compensation, or any addition — and at the number of tokens spent, not at whatever the feature costs when the refund is made.

7.8 Delivery, and if the game does not work

We create the game without undue delay after you submit your request, and tell you in the app when it is ready or if we decline it; a refund is made at the same time as the decision to decline. If we have not delivered the game within a reasonable time after you remind us, you may cancel the request and get your tokens back.

If the game we deliver does not meet what the "What you get for your tokens" provision promises — for example it does not start, or it crashes during normal play on a supported device — tell us in the app or at help@getflikk.com. We will re-generate or fix it free of charge within a reasonable time; if that fails, or we do not do it, you get your tokens back. Your statutory rights as a consumer, including under §§ 327 et seq. BGB, are not affected.

7.9 Changing a game after it is built

You can ask us to change a game you requested, by describing the change to the Flikk AI and spending the number of tokens shown to you before you confirm. A change is a request like the original, and this section applies to it in full: what it costs and how that cost can change, that the tokens are spent when you submit it, that we may decline it, that a change not made is refunded in tokens, what you get for your tokens, and what happens if the changed game does not work. A changed game remains AI Content owned by neowire. We may change how editing works, what it costs, or withdraw it, and nothing in these Terms obliges us to keep offering it. Separately, we may ourselves edit, re-generate, or adapt any game at any time — for example to fix a fault, to comply with the law, or to act on a report. We take a User-Requested Game off the platform only by making it private, under the "Making a game private" provision.

7.10 Your idea credit is published

By submitting a request you grant neowire a non-exclusive, worldwide, royalty-free licence to display your nickname alongside the game, and on any share page for it, for as long as the game remains published. Your nickname cannot be changed. Making the game private, under the "Making a game private" provision, stops it being shown with the game going forward; it does not change what has already been seen or shared.

7.11 Points if other users play your game

We award you points when other users play a game created from your idea. The points are a bonus for a successful game idea, credited to your balance over time under the criteria in the "How awards are determined" provision. Points awarded this way are points like any other: the "Points" and "Rewards, Balances & Redemptions" sections govern them in full, they have no monetary value, and they are not your property. This provision is the way points arise from play on Flikk: playing a game yourself collects Flikk Tokens, not points, and the only other route to points is a promotional program, as the "Where points come from" provision explains.

How many points, and how that can change. The number of points depends on the criteria in the "How awards are determined" provision — genuine play sessions by other users, with a value per session that varies by game, country and time — and neowire sets it in its reasonable discretion under that provision. Changes to those criteria are made only under the "Changes to how awards are determined" provision. Because the value varies, nothing in the Service, in any figure or counter it displays, or in any communication from us states a fixed amount you can earn this way, and a past award does not fix the value of future ones. We may also end the idea bonus altogether, as the "Changes to how awards are determined" provision describes.

It is a bonus for a successful game idea, and it changes nothing about ownership. neowire creates and owns every User-Requested Game, as the "AI-Generated Content" section provides, and may publish, distribute and monetise it however it chooses. An award under this provision is a bonus for a game idea that other users play — not a share of the revenue from a work of yours, a royalty or a commission. Nor is it payment for your description: you grant the rights in it free of charge, under the "Rights in your idea and description" provision. It does not make you a partner, agent or contractor of neowire, and gives you no right in the game, no claim on any revenue it earns, and — except where the law grants one — no right to information about how it performs beyond what the app shows.

Awards depend on the game staying published and on the plays being genuine. No award arises for a game that is not published, and awards stop if a game is made private or removed under the "Making a game private" provision, or if your idea credit is anonymised under the "What happens on closure or termination" provision. Plays that are automated, farmed, generated by your own accounts or otherwise in breach of the "Acceptable Use & Fraud Prevention" section do not qualify and may be deducted under the "Balance Adjustments" provision.

7.12 Making a game private

You can make a game you requested private, and public again, at any time, in the app. A private game is removed from the catalogue and the feed, is no longer shown or offered to other users, and its share links stop working; only you can still play it, in the app. The change can take a few minutes to reach everywhere the game is shown.

We take a User-Requested Game off the platform only by making it private. We may make a game private where there is a reason to — for example because it breaches these Terms, because of a report under the "Reporting harmful or infringing content" provision, or on termination under the "What happens on closure or termination" provision — and we tell you why, as the "Reporting harmful or infringing content" provision describes. We remove a game entirely, so that you can no longer play it either, only where the law or an order of a court or authority requires it, or where the game is unlawful or infringes a third party's rights.

You can ask us to remove your idea credit from a game you requested by writing to help@getflikk.com; we will consider the request and decide at our discretion. Making a game private does not undo publication — other users have already played the game, and copies or recordings made by other people are beyond our reach. Making a game private does not refund the tokens you spent on it, and neither making it private nor removing your idea credit ends the rights you granted under the "Rights in your idea and description" provision.

7.13 What happens on closure or termination

• A User-Requested Game stays published if you close your account or your account is closed, because other users are playing it. If you want it made private, make it private before you close the account, under the provision above.
• Your idea credit is anonymised when your account is deleted, so the game remains playable but is no longer shown as yours.
• Tokens you spent on a game are not refunded on voluntary closure, on closure for inactivity, or on termination. What happens to tokens you have not spent is set out in the "Flikk Tokens" section.
• If your account is terminated for a violation under the "Acceptable Use & Fraud Prevention" section, we may make private any game you requested, under the "Making a game private" provision.

7.14 Rights in your idea and description

The description you write or speak, and the rest of your conversation with the Flikk AI about a game or a change to it (together, your "description"), is an idea for neowire to work from. To the extent your description is protected by copyright or any other right, you grant neowire a non-exclusive, free-of-charge right to use it, unlimited in time and territory, transferable, and sublicensable, for each of the following types of use:

• using it to write a game brief, and to create, change, re-generate, and operate games in the Service;
• using it, and games created from it, outside Flikk — in neowire's other products, apps, and websites, and on third-party platforms and stores;
• editing, adapting, translating, combining, and developing it further, including into other games;
• marketing and advertising Flikk and neowire, including on social media, in app-store listings, and in press material;
• reproducing, distributing, and making it available to the public, in each case also in edited form; and
• training, evaluating, and improving artificial-intelligence models, by neowire or by service providers acting on its behalf.

Your description stays yours. neowire does not acquire it, and because the right is non-exclusive, you remain free to use your description yourself and to let others use it. What neowire makes from it — the game brief, the game, and any change to it — is neowire's, under the "Ownership of AI Content" provision; you acquire no right in it. You confirm that your description does not infringe any third party's rights.

Free of charge. You receive no payment for the rights you grant in this provision. Points you may receive under the "Points if other users play your game" provision are a bonus for a successful game idea, not payment for these rights, and ending that bonus does not end them.

Deleting does not take the rights back. The rights you grant continue if a game is made private, by you or by us, if you ask us to remove your idea credit, if your idea credit is anonymised, and if you close your account or it is closed. Your rights over personal data under data-protection law are not affected — which is why you should not put any in a description: do not enter personal information about yourself or anyone else; it is not needed to build a game. How your description is processed is described in our Privacy Policy.

8. Flikk Tokens

8.1 What tokens are

Flikk Tokens ("tokens") are a balance separate from your points. Tokens can be used only to request a game and to change a game you requested, under the "Creating Your Own Game" section, and for nothing else. They cannot be redeemed for a Gift Card or any other Reward, exchanged back into points, transferred to another account, sold, or turned into cash or anything else of monetary value, by us or by anyone else. Tokens are a limited, non-transferable licence to use them in the Service as this section describes. We can take tokens back only in the cases these Terms provide: a store refund or reversal, the correction of an error under the "Balance Adjustments" provision, and a violation under the "Consequences of Violations" provision. They are not money, a deposit, stored value or your property, and no interest accrues on them. This applies however the tokens came to be in your balance — bought, collected for playing, exchanged for points, or granted to you. Spending tokens on a game request or a change is not a separate purchase: you use tokens you already hold, and you pay no money to us or to the store.

8.2 How you get tokens

You can get tokens:

• by buying a pack on the app's "Get tokens" screen, through the App Store or Google Play;
• by collecting them for playing, under the next provision;
• by exchanging points in the app, at the rate shown to you before you confirm; or
• in any other way we offer in the app, such as a welcome grant, a video you choose to watch on the "Get tokens" screen, or a referral or other promotional program.

The exchange runs one way only. Points can become tokens; tokens never become points. An exchange is final once you confirm it, and the points you exchanged are not returned. We may change the packs and prices we offer, and change, limit or withdraw the welcome grants, videos on the "Get tokens" screen, referral and other promotional programs through which tokens are granted, at any time; a change applies only to purchases and grants made after it. Changes to tokens for playing, and to the exchange — its rate, or whether it is offered — are made only under the "Changes to how awards are determined" provision.

8.3 Tokens for playing

Tokens are credited to your balance for playing AI Content while the Flikk app or website is in the foreground and active, without ads being blocked or skipped (see the "No tokens if ads are blocked" provision), and with the "No ads" setting turned off. To qualify, play must be genuine, carried out by you, and free of automation.

Tokens for playing depend on your active play time. The value per minute varies by game, country, and time. neowire sets the value per minute according to these criteria in its reasonable discretion, under the "How awards are determined" provision, which applies to tokens for playing as it applies to points; so does the "What you can and cannot rely on" provision. Changes to these criteria, and to the value per minute, are made only under the "Changes to how awards are determined" provision. Because the value varies, a figure the app shows you for one session is not a promise for the next.

No tokens are credited in respect of play carried out in the background, while the app is minimized, while the device is idle or locked, or when the screen is covered or turned off; play on an emulator, a modified client, or a device configured to imitate one; play by more than one account operated by the same person in parallel; or play in which any form of automation, script, macro, or input-simulation tool is detected. Detection decisions are made on the basis of the signals available to us and can be contested under the "Disputes About Credit & Support" section. Tokens credited for play that is later determined to have been ineligible may be deducted under the "Balance Adjustments" provision.

Tokens collected for playing are tokens like any other. They are not a Reward, they cannot be redeemed for a Gift Card, money or anything else of monetary value, they cannot be exchanged into points, and the "What tokens are" provision applies to them in full.

8.4 Buying tokens

The App Store or Google Play sells you the pack, not us. The price, including any taxes, is shown by the store in your currency, your payment is taken by the store under its own terms, and we never receive your payment details. We credit the tokens once the store has reported the purchase to us. That is usually within seconds, but a purchase the store has not yet been paid for — a delayed payment, or one awaiting approval through Ask to Buy — is credited only when the store completes it. Tokens are credited to the account that was signed in when you bought them and cannot be moved to another.

Some packs, as the "Get tokens" screen shows before you buy, also unlock a "No ads" setting in the app's settings, which lets you play without banner ads or ad breaks. While "No ads" is turned on, you collect no tokens for playing, because tokens for playing are credited only for play in which ads can be shown (see the "Tokens for playing" provision). You can turn ads back on at any time.

8.5 Refunds are the store's

We do not refund token purchases ourselves. If you want a refund, ask Apple or Google under their refund policies; whether one is given is the store's decision. If you are a consumer in the EU/EEA or the United Kingdom and have a statutory right to withdraw from the purchase of a pack, you exercise it against the store, because the store sold you the pack — through Apple's or Google's own processes. That right ends to the extent you have used the pack's tokens during the withdrawal period; the store may still offer you more under its own policies. Nothing in this section limits any right you have under the law that cannot be excluded by agreement. If the store refunds or reverses a purchase, including by a chargeback, we take back the tokens it granted.

8.6 A negative token balance

If tokens are taken back after you have spent them, your token balance can go below zero. A negative token balance is offset by tokens you later receive in any way, including tokens collected for playing, and while it is negative you cannot spend tokens. Games already built or changed with those tokens are not undone. We will not treat a negative token balance as a debt, pursue collection, report it to any credit agency, or take points from your balance to cover it. Repeated refunds of purchases already spent may be treated as abuse under the "Acceptable Use & Fraud Prevention" section.

8.7 Closure, inactivity and termination

• Bought tokens are never lost to inactivity. We do not close an account for inactivity while it holds tokens you bought (see the "Inactivity" provision). Tokens you did not buy — collected for playing, exchanged for points, or granted to you — may lapse when an account is closed for inactivity.
• Before you close your account, the app shows you your token balance and asks you to confirm. Tokens you have not spent when you close your account are forfeited and not refunded, including tokens you bought, because a closed account cannot use them; if you plan to close your account, spend your tokens first.
• Before we close your account for any reason other than a violation under the "Consequences of Violations" provision, we tell you at least thirty (30) days in advance, and you can spend your tokens in that time.
• If we terminate your account for a violation under the "Consequences of Violations" provision, unspent tokens are forfeited and not refunded.

Errors in a token balance are corrected under the "Balance Adjustments" provision, which applies to tokens as it applies to Rewards.

8.8 If we discontinue Flikk

If we discontinue the Service under the "Service Discontinuation" provision, we stop selling tokens, and may stop crediting them in any other way, from the date of the notice, and we keep game creation and changes available throughout the notice period so that you can spend the tokens you have. Tokens not spent by the end of the notice period expire and are not refunded.

9. Acceptable Use & Fraud Prevention

9.1 General Prohibitions

You agree not to:

• provide false information, use bots, scripts, emulators, rooted/jailbroken devices, device farms, click-farms, auto-tappers, input simulators, or VPN/proxy tools to mask location;
• use any automation, script, macro, or automated system to play games on your behalf, simulate gameplay, inflate qualifying activity, simulate ad views, or otherwise interact with the Service on your behalf. This does not prohibit the use of the Flikk AI through the "Creating Your Own Game" feature, which is a sanctioned use of an artificial-intelligence tool within the Service;
• run games in the background, with the screen off, or under conditions intended to accumulate qualifying activity without genuinely playing;
• create or use multiple accounts, share accounts, sell or trade accounts or Rewards;
• attempt to circumvent, manipulate, or extract the instructions or safeguards of the Flikk AI, including by prompt injection or by disguising a prohibited request;
• request the generation of content that is unlawful, sexually explicit, hateful, harassing, dangerous, deceptive, that infringes a third party's intellectual property, or that depicts an identifiable real person without their consent;
• submit generation requests in bulk, by automated means, or at a volume intended to exhaust or degrade the generation service;
• sell, licence, or otherwise commercialise a game generated through the Service, or hold yourself out as its author or owner;
• choose a nickname that is offensive or misleading or that impersonates someone, or use your nickname, idea credit, friend requests or game shares to impersonate, harass, spam, advertise to, or mislead other users;
• inflate, or attempt to inflate, the plays of a game you requested — whether by automation, by additional or coordinated accounts, or by any other artificial means — in order to obtain points under the "Points if other users play your game" provision;
• interfere with gameplay, ad delivery, or reward tracking, or otherwise circumvent the conditions in the "Points" section or the "Tokens for playing" provision;
• abuse the in-app reporting mechanism by submitting reports in bad faith, in bulk, or through automated means;
• post, upload, or transmit (including via your profile, feedback, support messages, game descriptions, or any future feature) unlawful, harassing, defamatory, or infringing content;
• exploit or publicly share any error or bug that gives you or other users an unintended advantage in using the Service; or
• attempt to access the Service in an unauthorized manner or disrupt its operation.

9.2 Gameplay & Generation Integrity Standards

You acknowledge that genuine play is essential to the Service and to our Ad Partners. The following behaviors are strictly forbidden and constitute a material breach of these Terms:

• Automated Play: Using scripts, macros, or tools to play, progress through, or keep a game running without real user engagement.
• Screen-Off or Background Farming: Running the Service with the screen off, minimized, or obscured in order to accumulate qualifying activity without playing.
• Device Farming: Operating multiple devices, accounts, or emulator instances in parallel to multiply qualifying activity.
• Ad Evasion: Using ad-blockers, DNS filters, or other tools to block or skip ads while collecting tokens for playing.
• Generation Abuse: Prompt injection, attempts to circumvent generation safeguards, requests for prohibited content, or bulk or automated generation requests.
• Geo-Mismatch: Using any technology (including VPNs, proxies, or location spoofing) to access the Service from outside the Service Territories listed in the "Strict Territorial Restrictions" provision.

9.3 Consequences of Violations

If we determine, on the basis of the information available to us, that you have violated the "General Prohibitions" or "Gameplay & Generation Integrity Standards" above, or if our fraud-detection systems flag your account, we may take any of the following actions:

• (a) Suspension and Investigation. We may immediately suspend your account and access to the Service without prior notice while we investigate the suspected violation. During a suspension, you will not be able to earn or redeem Rewards.
• (b) Forfeiture and Termination. If, following investigation, we confirm a violation, we may permanently terminate your account and you will forfeit all Account balances, unredeemed Rewards, and pending payouts. We will not process withdrawal requests for terminated accounts.
• (c) Permanent Ban. You will be prohibited from creating future accounts with Flikk.
• (d) Reporting. We reserve the right to report your activity to our Partners, Ad Partners, fraud prevention networks, and law enforcement authorities.

If an action taken under this "Consequences of Violations" provision turns out to have been unjustified, we will reverse it. Our liability is governed by the "Limitation of Liability" section. You can contest our determination by contacting support under the "Disputes About Credit & Support" section to present additional information; this does not affect your statutory rights, including your right to take the matter to court.

10. Disputes About Credit & Support

10.1 Time limits

If you believe a Reward was not credited, or that tokens spent on a requested game or change were not refunded where they should have been, please contact support within thirty (30) days of when you could reasonably have known (for example, after we declined a request and no refund appeared in your balance), and provide any requested proof (e.g., screenshots, timestamps). Raising an issue promptly matters because the records we need to investigate it are not kept indefinitely; a later report does not cost you any statutory right. This section describes how to raise an issue; whether an award is due is governed by the "Points" section and the "Tokens for playing" provision.

10.2 Our decisions

Decisions about whether an award is made, in what amount, and whether a request to create a game is accepted or declined, are made by us under these Terms. You can contest them by contacting support under this section; this does not affect your statutory rights, including your right to take the matter to court.

11. Inactivity, Closure & Termination

11.1 Inactivity

If you have no qualifying activity for six (6) months (e.g., log-in, gameplay, earning activity, or redemption), we may flag the account as inactive. We do not close an account for inactivity while it holds Flikk Tokens you bought. Before closing any other inactive account, we will send you an email notification at least thirty (30) days in advance to the email address associated with your account, informing you of the intended closure and giving you the opportunity to reactivate your account by logging in or contacting support within that period. If no action is taken within the 30-day notice period, we may close the account, and unredeemed points and unspent Flikk Tokens you did not buy may expire as permitted by law.

11.2 Reactivation

If your account has been closed due to inactivity, you may request reactivation within thirty (30) days of closure by contacting support. If reactivated, your account will be restored; however, any Rewards that expired upon closure may not be recoverable.

11.3 Voluntary closure

You may close your account at any time through settings or by contacting support. Before you confirm, the app shows you your points and token balances. Closing an account forfeits any unredeemed points, unspent Flikk Tokens (including tokens you bought) or pending Rewards, so redeem and spend them first.

11.4 Our termination rights

We may suspend or terminate your account or access to the Service at any time for suspected fraud, policy violations, or compliance with law, subject to the procedures set out in the "Consequences of Violations" provision above. In the event of termination for reasons other than fraud or policy violations (such as discontinuation of the Service), the "Service Discontinuation" provision applies. Upon termination, you lose access to the Service, any unredeemed Rewards and any unspent Flikk Tokens, subject to the notice described in the "Closure, inactivity and termination" provision of the "Flikk Tokens" section and except as required by law.

12. Ownership & License

12.1 Our IP

The Service, including AI Content, trademarks, logos, software, the game catalogue and the generation pipeline, is owned by neowire and its licensors and is protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes. That licence includes playing and sharing a User-Requested Game created from your idea, on the terms set out in the "Ownership of AI Content" provision.

12.2 Your content

If you submit content (e.g., profile data, reactions, feedback, votes, or support messages), you grant neowire a non-exclusive, worldwide, royalty-free license to use, reproduce, display, analyze, and create derivative works from that content to operate, improve, and promote the Service. You represent that you have all rights needed for such content and that it does not infringe any third-party rights. The description through which you give us an idea for a game is not covered by this provision; it is governed by the "Rights in your idea and description" provision.

12.3 Feedback

Any feedback, ideas, or suggestions you send us concerning the Service may be used by neowire without obligation or compensation to you. The description through which you give us an idea for a game is not feedback in this sense; it is governed by the "Rights in your idea and description" provision.

13. Privacy & Data

13.1 Privacy Policy

Our collection and use of personal data are described in the Flikk Privacy Policy, which is incorporated by reference. Please review it carefully.

13.2 Fraud prevention

We may use device signals, IP addresses, cookies, gameplay telemetry, and verification services to detect and prevent fraud, abuse, and prohibited conduct.

13.3 Sharing with third parties

We may share information with Partners, Ad Partners, and service providers to operate the Service, serve ads, process payouts, and perform verification in accordance with our Privacy Policy and applicable law.

14. Communications

14.1 Service Communications

By creating an account, you agree to receive essential service-related communications, including account notifications, transaction confirmations, security alerts, payout updates, and policy change notices. These communications are necessary for the operation of the Service and cannot be opted out of while your account remains active.

14.2 Promotional Communications

We may also send you promotional communications about features, promotions, and updates. You may opt out of promotional communications at any time by clicking the unsubscribe link in any promotional email or by adjusting your notification preferences in your account settings. Opting out of promotional communications will not affect your receipt of essential service communications.

14.3 Push Notifications

If you enable push notifications on your mobile device, we may send you alerts related to the Service. You can manage push notification preferences through your device settings at any time.

15. Changes to the Service or Terms

15.1 Changes to the Service

We may change the Service — including the app, its features, and the games it offers — where there is a valid reason: to keep it secure, to comply with the law, to adapt to technical developments or to changes in the platforms and AI model providers it relies on, or to improve it or add features. Changes are made at no additional cost to you, and we tell you about them clearly and understandably. If a change impairs your access to or use of a game you obtained with Flikk Tokens more than slightly, we tell you in advance on a durable medium, and you may terminate the contract for that game free of charge within thirty (30) days of being told or of the change taking effect, whichever is later (§ 327r BGB); we then refund the tokens you spent on it. Changes to how points and tokens are awarded are governed by the "Changes to how awards are determined" provision.

15.2 Changes to these Terms

We may modify these Terms from time to time (for example, to reflect changes in features, content models, Partners, Ad Partners, or law). Material changes will be notified by email and in-app notification. When we make material changes, you will be required to review and affirmatively accept the updated Terms (for example, by tapping "Accept all") before continuing to use the Service. If you do not accept the updated Terms, you may close your account and redeem any eligible Rewards in accordance with the "Voluntary closure" provision above. Changes to the dispute resolution provisions in the "Governing Law & Dispute Resolution" section and the "For United States Residents: Arbitration & Class Action Waiver" provision will not apply retroactively to any disputes for which you have provided us actual notice prior to the date the change takes effect.

16. Streaks & Promotional Programs

16.1 Streaks

Flikk offers a promotional feature called "Streaks": if you play on seven (7) consecutive days, you receive +20 % on the tokens you collect for playing from then on, for as long as your streak lasts. A day counts towards your streak if you complete the minimum daily play shown in the app; the streak ends on the first day you do not. The bonus is applied to tokens credited under the "Tokens for playing" provision and is subject to the same conditions; it is not a Reward and adds nothing where no tokens are credited. Changes to the bonus, the number of days, or the minimum daily play are made only under the "Changes to how awards are determined" provision. Participation in Streaks is free of charge and no purchase or payment is required. Streaks are void where prohibited or restricted by applicable law.

16.2 General Rules for Promotional Programs

The following rules apply to Streaks and any other promotional programs offered through the Service:

• (a) All promotional Rewards are non-transferable and have no monetary value until redeemed in accordance with these Terms.
• (b) Changes to Streaks are governed by the "Changes to how awards are determined" provision. We may modify, suspend, or discontinue any other promotional program (including Reward structure, eligibility requirements, timing, or mechanics) in accordance with its posted terms. Any changes will apply prospectively and will not affect Rewards already earned and credited to your account.
• (c) We may disqualify participants, invalidate Rewards, or revoke winnings if we determine that participation was obtained through fraud, automation, bots, scripts, VPN/proxy misuse, automated play, or any violation of these Terms.
• (d) Decisions regarding eligibility, completion, and Reward allocation are made by us under these Terms. You can contest them by contacting support under the "Disputes About Credit & Support" section, and your statutory rights are not affected.
• (e) Additional promotional programs may be governed by supplemental terms, which will be posted in the app or on the website. In the event of a conflict between supplemental promotional terms and these Terms, the supplemental terms shall prevail with respect to that specific promotion.

17. Gift Cards

17.1 Availability

Flikk may offer digital gift cards ("Gift Cards") as a redemption option through the Service. The availability, denominations, participating merchants, and applicable conditions for Gift Cards may vary and will be displayed at the point of redemption.

17.2 Flikk as Reseller

Gift Cards are provided by Flikk as a reseller through our fulfillment partner Tremendous and are redeemable solely with the respective issuing merchant, subject to the issuer's applicable terms and conditions. Flikk is not the issuer of the Gift Cards and is not responsible for the goods or services provided by the issuer, nor for the issuer's refusal or inability to honor a Gift Card in accordance with its terms.

17.3 Finality

To the fullest extent permitted by applicable law, Gift Card redemptions are final. Gift Cards cannot be cancelled, exchanged, returned, or refunded once delivered (including where a Gift Card code has been issued).

17.4 Risk of Loss

The risk of loss of a Gift Card passes to you upon digital delivery. You are responsible for safeguarding Gift Card codes against unauthorized use. Flikk is not responsible for loss, theft, misuse, or unauthorized redemption of Gift Cards after delivery.

17.5 Fraud and Abuse

In the event of suspected fraud, abuse, chargebacks, or other violations of these Terms, Flikk may suspend or cancel Gift Card transactions, deactivate Gift Cards, and/or withhold or reverse associated Rewards.

17.6 Taxes

You are responsible for any personal taxes, duties, or similar charges associated with the receipt or use of Gift Cards, unless expressly stated otherwise or required by applicable law.

18. Disclaimers

The Service, AI Content, ads, and all information and Rewards are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. Except as the "Creating Your Own Game" section provides for a game you request, we do not warrant that AI Content will be accurate, appropriate, playable, finishable, or to your taste, or that a game you request will match what you had in mind; nor do we warrant that ads will be available; that tracking will be uninterrupted; or that you will earn any particular amount, or anything at all. Some jurisdictions do not allow certain disclaimers; in those places, these disclaimers apply to the maximum extent permitted by law. If you are a consumer, nothing in this section limits your statutory rights, including your rights in respect of digital content you obtain with Flikk Tokens — in the EU/EEA under the national rules implementing Directive (EU) 2019/770 (in Germany, §§ 327 et seq. BGB), and in the United Kingdom under the Consumer Rights Act 2015.

19. Limitation of Liability

19.1 Unlimited liability

We are liable without limitation for damage caused intentionally or by gross negligence, for damage resulting from injury to life, body or health, under the German Product Liability Act (Produkthaftungsgesetz), and to the extent we have given a guarantee.

19.2 Slight negligence

In cases of slight negligence, we are liable only for the breach of a material contractual obligation — a duty whose fulfilment is essential for the proper performance of these Terms and on whose observance you may regularly rely — and our liability is limited to the damage that is typical and foreseeable for a contract of this kind. Any further liability for slight negligence is excluded. The limitations in this section also apply to the personal liability of our employees, representatives and agents.

19.3 AI Content Specifically

Within the limits of the "Slight negligence" provision, neowire has no liability for losses arising from your reliance on AI Content (including any decision made, action taken, or belief formed based on AI Content), or from the output of third-party AI models used to generate AI Content. Your statutory rights in respect of digital content you obtain with Flikk Tokens are not affected.

19.4 United Kingdom

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under the Consumer Rights Act 2015 (including section 65).

20. Indemnification

20.1 Scope

You agree to defend, indemnify, and hold harmless neowire and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your willful fraud, intentional misrepresentation, or deliberate violation of these Terms (including, without limitation, creating multiple accounts, engaging in automated or device-farm play, abusing the game-generation feature, or deliberately circumventing fraud-prevention measures).

20.2 Exclusions

This indemnification obligation does not extend to losses arising from your ordinary use of the Service, inadvertent violations, or any conduct that does not involve willful misconduct.

20.3 Consumer Law Carve-Out

To the extent that mandatory consumer protection law in your jurisdiction (including the UK Consumer Rights Act 2015 or applicable EU consumer protection directives) prohibits or limits consumer indemnification obligations, this "Indemnification" section shall not apply or shall apply only to the extent permitted by such law.

21. Copyright

If you believe a game on Flikk infringes your copyright, write to legal@neowire.ai, identifying your work and the game (for example by its share link). We take such complaints seriously, whether we generated the game on our own initiative or a user asked us to build it. Where a game was requested by a user, we may make it private or, where the "Making a game private" provision allows, remove it, and remove or anonymise the idea credit. Repeated requests for infringing content are a violation of the "Acceptable Use & Fraud Prevention" section, up to and including termination of that user's account.

22. Governing Law & Dispute Resolution

22.1 Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of Germany (material law), excluding the UN Convention on Contracts for the International Sale of Goods and without regard to conflict-of-laws rules. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country in which you habitually reside — for users residing in the United States, including mandatory provisions of applicable U.S. federal and state consumer-protection law that cannot be waived.

22.2 For United States Residents

If you reside in the United States, the arbitration agreement and class action waiver set forth in the "For United States Residents: Arbitration & Class Action Waiver" provision of the "Jurisdiction-Specific Addenda" section govern all disputes between you and neowire and constitute the exclusive dispute resolution mechanism (subject to the small claims court exception set forth therein).

22.3 For EU/EEA and United Kingdom Consumers

If you are a consumer residing in the EU, the EEA, or the United Kingdom, the arbitration agreement and class action waiver do not apply to you. You may bring claims against us in the courts of your country of residence or in the courts of Germany, and we may bring claims against you only in the courts of your country of residence.

22.4 Consumer Dispute Resolution

The European Commission's online dispute resolution (ODR) platform ceased to operate on 20 July 2025, when Regulation (EU) 524/2013 was repealed by Regulation (EU) 2024/3228. There is therefore no EU ODR platform to refer a dispute to. Consumers in the EU may instead approach a national alternative dispute resolution body competent for their country under Directive 2013/11/EU as amended. If you are a consumer resident in France, you can refer a dispute with us free of charge to our consumer mediator, CM2C (Centre de la Médiation de la Consommation de Conciliateurs de Justice, 49 rue de Ponthieu, 75008 Paris, France, https://www.cm2c.net), once you have first tried to resolve it with us in writing (Art. L. 612-1 French Consumer Code). Otherwise, we are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle within the meaning of the German Consumer Dispute Resolution Act, VSBG). Contacting us first at the address in the "Contact" section is usually faster.

23. Miscellaneous

23.1 Entire agreement

These Terms constitute the entire agreement between you and neowire regarding the Service and supersede any prior agreements.

23.2 Severability

If any provision is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

23.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may transfer these Terms to a company affiliated with neowire GmbH or to a successor that takes over the Service. We tell you of such a transfer by email at least six (6) weeks before it takes effect, and if you do not agree, you may close your account before then, after redeeming any eligible Rewards; a transfer to anyone else requires your consent.

23.4 No waiver

Our failure to enforce any right or provision is not a waiver of that right or provision.

23.5 Notices

We may provide notices by posting to the Service, by email, or by other reasonable means. For material changes to these Terms, email notification is required. For support or legal notices to us, use the contact information in the "Contact" section below.

23.6 Force majeure

We will not be liable for delays or failures due to events beyond our reasonable control, including outages or degradation of third-party AI model providers or ad networks.

23.7 Limitation on Time to File Claims (US only)

For users residing in the United States: to the fullest extent permitted by applicable law, any cause of action or claim arising out of or related to these Terms or the Service must be commenced within one (1) year after the cause of action accrues; otherwise, the cause of action is permanently barred. This limitation does not apply to residents of jurisdictions where such limitation periods are prohibited by law.

23.8 Language

These Terms are available in English, German, French and Spanish. Each language version is equally binding.

24. Jurisdiction-Specific Addenda

24.1 For United States Residents: Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. This provision applies only if you reside in the United States.

• Binding Arbitration. You and neowire agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") shall be settled by binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules then in effect, and not in a court of law. The arbitrator shall have exclusive authority to resolve any Dispute, including any claim that all or part of this arbitration agreement is void or voidable (a "delegation clause").
• Small Claims Court Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of the small claims court, provided the Dispute does not exceed ten thousand U.S. dollars ($10,000).
• Location. The arbitration shall take place in the county of your primary residence, or at your election, may be conducted remotely by video conference or telephone.
• Fees. For any Dispute where the amount in controversy does not exceed ten thousand U.S. dollars ($10,000), neowire will pay all AAA filing fees, administration fees, and arbitrator fees. For Disputes exceeding $10,000, fees shall be allocated in accordance with AAA Consumer Arbitration Rules.
• Class Action Waiver. YOU AND NEOWIRE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Unless both you and neowire agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
• Opt-Out. You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to legal@neowire.ai or by certified mail to: neowire GmbH, Rheinpromenade 13, 40789 Monheim am Rhein, Germany, Attn: Arbitration Opt-Out. Your notice must include your full name, account email address, and a clear statement that you wish to opt out. If you opt out, you and neowire may litigate Disputes in court.
• Minors. This arbitration agreement does not apply to any individual under the age of 18 in any jurisdiction. (Users aged 16 and 17 may use the Service under the "Who can use Flikk" provision; this arbitration agreement does not bind them.)

24.2 For EEA/UK Consumers

• Statutory consumer rights under the law of your country of residence remain unaffected.
• Nothing in these Terms, including the disclaimers and the limitation of liability, affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
• The EU online dispute resolution platform ceased to operate on 20 July 2025 and is no longer available; see the "Consumer Dispute Resolution" provision for what replaces it.
• Right of withdrawal. Playing games on Flikk is free of charge. Packs of Flikk Tokens are sold by Apple or Google, against whom any right of withdrawal from the purchase is exercised (see the "Refunds are the store's" provision). For game requests and changes, see the "Right of withdrawal for game requests" provision. Closing your account under the "Voluntary closure" provision remains available to you at any time.

25. Contact

neowire GmbH Address: Rheinpromenade 13, 40789 Monheim am Rhein Registered office: Monheim am Rhein, Germany Commercial register: Amtsgericht Düsseldorf, HRB 110150 Support: help@getflikk.com Legal: legal@neowire.ai Data protection: privacy@neowire.ai Data Protection Officer: Nils Möllers, Keyed GmbH, Siemensstraße 12, 48341 Altenberge, Germany — info@keyed.de

26. Glossary

• Account: your registered profile for accessing the Service.
• Ad Partner: a third-party advertising network, advertiser, or ad mediation platform (and its mediated demand partners) whose ads are served around and between games on the Service.
• AI Content: games generated in whole or in part by neowire using publicly available large language models and other generative AI tools, and made available for play on the Service. It covers both Generated Games and User-Requested Games.
• Flikk Tokens: the balance spent to request or change a User-Requested Game, obtained by purchase, by playing, by exchanging points, or in the other ways set out in the "Flikk Tokens" section. Tokens are not points and not a Reward.
• Generated Game: AI Content produced on neowire's own initiative.
• Gift Card: a digital prepaid card issued by a third-party merchant and redeemable in accordance with the issuer's terms and conditions.
• Idea credit: your nickname, shown with a User-Requested Game as the person whose idea it is.
• Partner: a third party that fulfils Rewards on our behalf, such as the issuer of a Gift Card.
• Reaction: an emoji you may give a game. Other users see only how many people reacted; the user whose idea the game was is notified of your reaction with your nickname.
• Rewards: points, cash equivalents, gift cards, or other benefits you may redeem in accordance with these Terms.
• Streaks: a promotional feature under which play on seven consecutive days unlocks a +20 % bonus on tokens collected for playing, for as long as the streak lasts.
• User-Requested Game: AI Content that neowire creates from a user's idea under the "Creating Your Own Game" section, published with that user's idea credit.